Contact Us

BEFORE you contact us, here are some answers to common questions :)

When will I receive my tracking number?

You will usually receive your tracking number same day or 24 hours after purchase. (Depending on how many items you may have purchased) 

Why isn't my tracking number working?

It may take up to 5 days for your tracking number to activate once you receive it.

How fast is the delivery time?

5-7 Days.  

What is the exchange/return policy?

We value our customer experience. If you have any problems with our products, we will gladly exchange or fully refund you. 

CONTACT INFO: service@retros.com